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Monitoring is worthless if nobody acts on the alert.
Detection across identity, endpoints, network and cloud — tuned to your environment, mapped to MITRE ATT&CK, with an escalation path defined before you need it.
The word “monitoring” hides enormous variation. We state exactly what ours means.
“We monitor your systems” means nothing until someone tells you what is watched, what fires an alert, and who moves when it does.
Detection is collecting the right signals, writing rules that catch real attacker behaviour, cutting the noise until alerts are trustworthy, and — the part most providers leave vague — having a defined human response when one fires. We put all four in writing.
We will not pretend to run a 24/7 SOC we do not staff. Collection and correlation are continuous and automated. Human response coverage, response times and escalation are defined explicitly in your agreement — so “monitored” means something you can hold us to, not a comforting word.
The four surfaces where compromises actually show up.
- Identity
- Impossible-travel and anomalous logins, MFA fatigue and push bombing, new admin grants, mailbox rule creation, token and session abuse. Identity is where modern intrusions begin.
- Endpoints
- EDR telemetry: malware and ransomware behaviour, credential dumping, living-off-the-land binaries, persistence, suspicious process trees.
- Network
- Unusual egress, connections to known-bad infrastructure, lateral movement, data staged for exfiltration, and traffic leaving through doors nobody was watching.
- Cloud & SaaS
- AWS, Azure, GCP and Microsoft 365 audit logs: privilege escalation, config changes, public exposure of storage, OAuth consent grants, and anomalous administrative activity.
Standing up detection you can trust takes deliberate tuning. Rushing it produces an alarm nobody believes.
Centralize
Logs and telemetry from identity, endpoints, network and cloud into a SIEM, with retention that survives an investigation.
Map to ATT&CK
Detections aligned to MITRE ATT&CK techniques relevant to your environment — coverage you can point at, not a black box.
Kill the noise
Baseline normal, suppress the benign, and raise thresholds until an alert means an analyst should look. An untrusted alert is worse than none.
Defined response
Who is contacted, how fast, and what they are authorized to do — isolate a host, disable an account — written down in advance.
The clauses that turn “monitoring” into something enforceable.
- Sources monitored — the exact list of systems and log sources in scope, and any deliberately excluded
- Detection coverage — the ATT&CK techniques we alert on, reviewed and extended over time
- Coverage hours — when a human is watching versus when response is automated or queued
- Response times — acknowledgment, triage and containment as three separate clocks
- Escalation contacts — who we call, in what order, and their authority to act
- Containment authority — what we may do without asking, and what needs your sign-off
- Handoff to IR — the trigger that turns an alert into a full incident response
Frameworks and telemetry.
If someone logged in as your CEO at 3 a.m., would anything happen?
Tell us what you would want to catch and how fast someone should react. We will design the detection and write the response into the agreement.
Contact us- info@bstedge.com
- Response
- Within one business day
- Coverage
- Defined per agreement — no vague “24/7”