Home / Contact
Talk to an engineer.
Describe the environment and the problem. You will get a technical answer within one business day — not a discovery call.
- info@bstedge.com
- Phone
- +1 (786) 350-3685
- Active incident
- Email with INCIDENT in the subject line. See incident response.
- Report a vulnerability
- Disclosure policy
- Response
- Within one business day (new inquiries)
- Engagement
- Project, managed retainer, or advisory
- Entity
- Blue Shift Technology LLC · US-based
Note: “within one business day” is our commitment for new inquiries through this page. Support response times for existing managed clients are faster and defined in each service agreement.
The things people ask before the first call.
Do you work on a project or a retainer?
Both. Fixed-scope projects for a defined build, assessment or migration, or a monthly managed retainer for ongoing administration, monitoring and support. Advisory and staff augmentation sit alongside your existing team.
What size of company do you work with?
Mostly organizations between roughly 10 and 250 people — companies that depend on their systems but cannot justify a full internal IT and security team. We also take selected public-sector work; Blue Shift Technology LLC is registered in SAM.gov.
Do you give legal or compliance advice on KYC/AML?
No. We implement, integrate and tune the tooling and monitoring. Regulatory determinations, filing decisions and risk appetite remain with your MLRO and your counsel.
Can you work alongside our in-house IT team?
Yes. A large share of our work is advisory or extra engineering capacity next to an internal team, not a replacement for one.
Who owns the work you produce?
You do. Repositories, credentials, infrastructure code and documentation are in your accounts from day one. You can end an engagement and keep operating.
How quickly do you respond?
Within one business day for new inquiries. Managed clients have agreed response times under an SLA, with defined runbooks for incidents.